Su Looi

SU v. lose
LOOI n. money

In The Star today: MAS loses RM1bil. Sisuahlai is a frequent MAS airline-user. This is a personal plea to the Managing Director.

Dear Mr Idris J. (MAS Managing Director),

I know 2005 is not a good year. I know losing RM 1.2 billion is a big deal. But please, in your pursuit to turn MAS fortune around in 2006:

DO NOT:-

(1) Increase my air fare

(2) Make cutbacks on freebies (yes, playing cards and free cokes are important for customer satisfaction)

(3) Bring back retired air hostesses

BUT YOU CAN:-

(1) Cut unprofitable routes (seriously, nobody goes to Hat Yai with MAS)

(2) Abolish the GOLDEN LOUNGE (I never use it, heard one complaint that your air-conditioning is far too cold!)

(3) And train your PILOTS in local universities, cheaply...




Yours sincerely,
Sisuahlai.